Tips, Tricks and Best Practices ✨ Archives - Civio
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Tips, Tricks and Best Practices ✨

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How To Create An FAQ

Adding a FAQ section to your project is a great way to provide extra information to the public, without making your page content-heavy. Posting answers to frequently-asked questions can also minimise the need for the public to contact you by phone or email, freeing up your resources for other tasks. How to create a FAQ: […]

Using Events To Boost Engagement

The Event tool can help you add interest and increase participation in your engagement strategy. Here are some ideas to boost engagement for your event.  Add a FAQ This is an easy way to answer questions about the event such as:   What should I bring?  Is food provided?  How long is the session?  Will there […]

Image Dimensions Cheat Sheet

High-quality images play a crucial role in enhancing the visual appeal and user engagement. This guide offers best practices for selecting the right image sizes for your content.   Suggested Image Dimensions Here are the recommended image dimensions for different tools on District Engage. These dimensions ensure your images look great on all devices and […]

Closing The Feedback Loop

Keep your community in the loop and let them know how a project is progressing.  Closing the feedback loop is an easy way to build a dialogue with citizens, and keep them engaged for longer. Top tips for closing the feedback loop Be upfront about why you are collecting public feedback.  Explain how feedback will […]

Enhance The Timeline To Boost Engagement

Use each stage of the timeline tool as a mini consultation to help boost engagement throughout the life of the project. Including participation tools at each stage can encourage community input, and can offer valuable insights to inform each stage of the project.  It’s a great way to ensure that your project has community buy-in […]

Create A Community Landing Page

Create a community landing page to group together information about a region, including locations, projects and events happening in the area.  In this article, we’ll show you how to: create a landing page in the Pages tool add a Region category to the page add this page to your site menu to make it easy […]

How To Set Up A Private Consultation

Private or closed consultations can be a useful tool for engagement professionals.  Here are some of their uses: Deliberative engagement: when a representative group is tasked with evaluating ideas, policies and proposals of government and making recommendations based on their findings. This  includes citizen juries, citizens’ assemblies and community forums. Stakeholder management: for collaborating on […]

Adjust An Image Focal Point

To control the focal point of your images to ensure better display on thumbnails, banners, and teaser cards. Follow the steps below to change the focal point of an image. How to Change the Focal Point of an Image: Add an image by navigating to the content you are creating or editing (e.g., Project, Page, […]

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