Intelligent engagement powered by artificial intelligence
Transform your community engagement with AI-powered tools that understand, analyse, and enhance every interaction. From expert guidance to intelligent search and advanced analytics, our AI capabilities help you create more connected consultations and generate deeper insights.
Civio’s AI tools collectively work to provide smarter recommendations, faster insights and more effective community conversations.
Responsible AI
We implement AI technology with careful consideration for privacy, accuracy, and ethical use. Our AI tools are designed with built-in safeguards, human oversight, testing frameworks, and transparent processes to ensure reliable and responsible outcomes.
All data processing follows strict privacy protocols, and AI recommendations are always presented as guidance to support, not replace, professional judgement in community engagement decisions.
Key Benefit
- Automated content tagging: AI automatically categorises and tags responses based on themes, topics, and sentiment without manual intervention
- Intelligent guidance: Get expert advice and recommendations tailored to your specific engagement context
- Faster insights: Process and understand community feedback at scale with AI-powered analysis
- Smarter search: Find exactly what you need using natural language queries across all your engagement data
- Enhanced decision-making: Make informed choices backed by AI-driven pattern recognition and trend analysis
- Continuous learning: AI tools that improve over time, adapting to your community’s unique characteristics
New feature
Ella: Community Engagement Agent
Ella is your AI-powered engagement advisor.
She helps you plan projects using global standards, your own frameworks and demographic insights to improve project participation.
New feature
AI Reporting
Transform large datasets into actionable insights that drive smarter engagement strategies.
Rapidly reveal patterns and trends hidden in your community feedback.
Coming soon
AI Semantic Search
Discover information instantly with AI-Powered Semantic Search.
Ask questions in plain language and get context-aware results from across all your Civio engagement data.
New feature
Auto Tagging
Automatically organise community feedback with AI tagging and sentiment analysis.
Submissions are categorised in real time, while your team retains full control to review and adjust tags manually.
Related Features
See why agencies are moving to Civio
Discover the platform helping government agencies achieve stronger engagement, with tools that save time and simplify administration.
