Permissions

Control who can access different parts of your platform with precision and confidence.

Flexible permissions ensure the right people have the right access at the right time.

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Powerful team-based permissions

Community engagement often involves many teams and stakeholders, and without the right access controls, sensitive information can be exposed, and content quality can slip. Civio’s permission system gives you granular control over who can view, edit and publish content across your platform.

This makes it easy to protect confidential feedback, maintain consistent standards and deliver targeted experiences for different groups. With smart permissions, security supports your engagement rather than getting in the way.

Benefits

  • Appropriate access: Ensure users can only see and edit what they should
  • Content protection: Prevent unauthorised changes to important information
  • Targeted engagement: Create experiences for specific community segments
  • Workflow support: Align access rights with approval and publication processes
  • Confidentiality: Protect sensitive information and discussions when needed
  • Simplified experience: Show users only what’s relevant to their role or needs

User Role Management

  • Predefined role templates for common engagement scenarios
  • Custom role creation tailored to your organisational structure
  • Role cloning and modification for efficient setup
  • Hierarchical role relationships for complex organisations

Permission Settings

  • Granular feature access control for precise security
  • Create, read, update and delete distinctions for content management
  • Time-based permissions for temporary access needs
  • Geographic or project-based access restrictions
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Team Management

  • Team and department grouping for organisational alignment
  • Team-based permission assignment for efficient administration
  • Cross-team collaboration controls for project work
  • Delegation capabilities for distributed management

Access Control Tools

  • Permission auditing and reporting for compliance tracking
  • Real-time notifications
  • Bulk permission updates for organisational changes
  • Integration with existing identity management systems
User roles management interface displaying various role names and their permissions.

Practical Applications

Local government

A city administration can create department-specific permissions that allow different teams to manage their own engagement activities while giving leadership visibility across all projects, balancing autonomy with oversight.

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Healthcare

A health network can implement strict permissions that limit sensitive patient feedback to appropriate staff members while still allowing aggregated insights to inform broader improvement initiatives.

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Education

A school district can establish role-based permissions that give teachers access to classroom-specific engagement tools while reserving district-wide communication for administrative approval, supporting both local and system-wide engagement.

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Regional Planning

A planning authority can create geographic-based permissions that allow local officials to manage engagement for their specific areas while enabling regional planners to analyze patterns across the entire region.

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Plans designed around you

Explore our plans and request pricing. We’ll send you a clear proposal, no sales calls, just the details you need.

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