Create meaningful conversations that transform feedback into action
Participation Tools help you collect valuable input from your community in ways that work for different communication styles and preferences. These tools make it easy for people to share their thoughts, ideas and concerns.
With Civio’s Participation Tools, you can turn one-way announcements into two-way conversations that build trust and create genuine collaboration between your organisation and the communities you work with.
Key Benefits
- Inclusive engagement: Reach more people through multiple participation channels that work for different preferences and needs.
- Deeper insights: Gather structured, actionable feedback that shows not just what your community thinks, but why.
- Increased participation: Make it easy for people to get involved with simple, accessible tools.
- Meaningful dialogue: Create spaces for authentic conversation that builds relationships over time.
- Data-driven decisions: Turn community input into clear insights that help you make better choices.
Engagement solutions
New feature
Participatory Budget Tool
Civio’s Participatory Budget tool turns complex decisions into clear, inclusive processes that build trust.
It helps communities deliberate, prioritise, and decide how public funds are used for real impact.
Map feedback
Collect location-specific input through interactive maps that allow participants to place pins, complete geographically based surveys and provide comments.
Map Feedback helps visualise community input spatially to understand location-based needs.
Discussions
Enable threaded conversations that promote dialogue and deeper exploration of topics.
Discussions create spaces for community members to share perspectives, ask questions, and engage with each other's viewpoints.
Q&A tool
Provide a structured format for community members to ask questions and receive official responses.
Q&A tools help address concerns, correct misinformation and build trust.
Polls
Quickly gauge community sentiment with simple, focused questions that provide immediate results.
Polls are perfect for gathering quick input on specific options or testing the temperature on emerging issues.
Idea boards
Every great initiative starts with an idea.
With Idea Boards, you can capture insights directly from your community, prioritise what matters most, and build momentum for change.
Surveys
Our survey tools turn feedback into practical insights.
Built-in dashboards and reporting make it simple to understand results and share evidence that supports decisions.
Practical applications
Local government
Local authorities can easily gather resident feedback on proposed changes to public services, helping prioritise improvements based on community needs and preferences while demonstrating responsive governance.
Healthcare
Healthcare organisations can implement tools to collect suggestions for improving patient experiences in community clinics, enabling service improvements that reflect actual patient priorities and concerns.
Transport & Infrastructure
Transport planners can deploy spatial feedback tools to understand where accessibility improvements are most needed across regional transport networks, creating more inclusive and effective transportation systems.
Environment
Environmental agencies can utilise quick-response tools to gauge public opinion on proposed conservation initiatives, ensuring community values are reflected in environmental planning and management.
Education
Education departments can create structured discussion spaces for parents, teachers, and students to collaborate on curriculum development and fostering educational approaches that meet student needs.
Other feature categories
See why agencies are moving to Civio
Discover the platform helping government agencies achieve stronger engagement, with tools that save time and simplify administration.
