Discussions

Enable threaded conversations that promote dialogue and deeper exploration of topics.

Discussions create spaces for community members to share perspectives, ask questions, and engage with each other's viewpoints.

User interface of a discussion platform displaying various topics and comments.

Enable meaningful dialogue that builds understanding through structured, productive conversations

Discussions are Civio’s conversation tool, creating spaces where community members can share perspectives, ask questions, and engage in productive dialogue. They foster deeper exploration of topics through threaded conversations.

With Civio Discussions, you can facilitate thoughtful exchanges that build understanding, generate new insights, and strengthen relationships between community members and your organisation.

Benefits

  • Deeper exploration: Move beyond surface-level feedback to understand underlying perspectives
  • Community building: Create connections between participants with shared interests and concerns
  • Transparent dialogue: Show your community that different viewpoints are heard and valued
  • Ongoing engagement: Maintain conversations over time as topics evolve and develop
  • Collective learning: Help community members learn from each other’s experiences and expertise
  • Nuanced understanding: Capture the complexity of community views on multifaceted issues

Key Capabilities

Discussion Setup

  • Flexible topic creation with rich descriptions
  • Category organisation for easy navigation
  • Private or public discussion options
  • Pre-moderation settings for sensitive topics
  • Discussion templates for consistent formats

Conversation Tools

  • Threaded replies for organised dialogue
  • Rich text formatting for clear communication
  • Image and file sharing capabilities
  • Quote and reference features for context
Screenshot of a discussion interface with search and display options for questions and comments.

Moderation Features

  • Comment approval workflows
  • Automated content filtering
  • Moderator tools and dashboards

Engagement Features

  • Email notifications for new contributions
  • Subscription options for topics of interest
  • Activity feeds to track conversations
  • Mobile-friendly interface
  • Accessibility compliance for inclusive participation
Graphic featuring various icons including a hand, question mark, speech bubbles, and a head with gears.

Practical Applications

Local government

A city planning department can host discussions about neighbourhood development priorities, creating a space where residents can share concerns, suggest improvements, and engage directly with planners, resulting in more community-informed development decisions.

Two women sitting at a round concrete table in a park, engaged in conversation.

Healthcare

A public health agency can facilitate discussions about health service accessibility, where community members can share experiences, identify barriers, and collaborate on solutions, leading to service improvements that address actual usage challenges.

An elderly couple smiling while holding cups on a porch railing.

Education

A school board can create structured discussions around curriculum priorities, enabling parents, teachers, and students to engage in meaningful dialogue about educational goals and approaches, fostering greater understanding and alignment among all stakeholders.

A man gesturing while presenting data and code on a large screen in a modern workspace.

Environment

A conservation organisation can use discussions to explore community perspectives on land use decisions, creating space for different viewpoints while building shared understanding of various needs and values related to natural resources.

Aerial view of a meandering river flowing through a landscape with contrasting colors.

Community Services

A social services department can host discussions about support program design, where service users can share insights about their needs and experiences, helping create more effective and responsive community support systems.

Group of volunteers wearing green shirts distributing food packages in a park setting.

Plans designed around you

Explore our plans and request pricing. We’ll send you a clear proposal, no sales calls, just the details you need.

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