Map feedback

Collect location-specific input through interactive maps that allow participants to place pins, complete geographically based surveys and provide comments.

Map Feedback helps visualise community input spatially to understand location-based needs.

User interface for submitting feedback on a map with input fields and a map display.

Collect location-specific input that reveals the geographic dimension of community needs

Map Feedback is Civio’s spatial engagement tool, enabling your community to provide input directly linked to specific locations. It creates a visual way to understand how issues, ideas, and feedback relate to physical places.

With Civio Map Feedback, you can gather rich, location-based insights that help you understand community needs in their geographic context, leading to more targeted and effective planning and service delivery.

Benefits

  • Spatial understanding: See exactly where community concerns and ideas are concentrated
  • Visual communication: Make it easy for people to express location-specific feedback
  • Geographic patterns: Identify clusters and trends across your community’s geography
  • Contextual insights: Understand feedback in relation to physical features and boundaries
  • Targeted planning: Focus improvements and interventions where they’re most needed
  • Inclusive participation: Provide an intuitive way for people to share spatial knowledge

Interactive Maps

  • User-friendly map navigation
  • Multiple base map options
  • Custom map layers for context
  • Zoom and pan controls
  • Mobile-responsive design
  • Accessibility features for inclusive use

 

 

User interface for submitting feedback on a map with input fields and a map display.

Feedback Collection

  • Pin placement for point-specific feedback
  • Categorised feedback types
  • Comment attachment to spatial features
  • Photo upload capabilities
  • Structured or free-form input options

Visualisation Options

  • Clustering for high-density areas
  • Filtering by feedback type
  • Toggle layers for focused analysis
Detailed map showing the Renmark Industrial area with key locations and highway access.

Practical Applications

Local government

A city planning department can use map feedback to gather input on pedestrian safety concerns, where residents can place pins at specific intersections or draw routes that feel unsafe, creating a clear visualisation of priority areas for safety improvements.

Two women sitting at a round concrete table in a park, engaged in conversation.

Parks and Recreation

A parks department can implement map feedback for a park improvement project, enabling users to indicate exactly where they would like to see new facilities, maintenance issues, or accessibility enhancements, resulting in improvements that match actual usage patterns.

People gathered on grass in a city park near a river with skyscrapers in the background during sunset.

Transport & Infrastructure

A transit authority can collect route-specific feedback through map tools, where riders can draw their typical journeys and identify points of difficulty or delay, helping optimise service based on real travel experiences.

A city intersection featuring traffic lights and a bus in motion amidst tall buildings.

Public Safety

An emergency management agency can gather community input on evacuation planning, where residents can identify potential obstacles, gathering points, and alternative routes based on local knowledge, improving emergency response effectiveness.

Fire truck with extended ladder and firefighter walking on the street in an urban area.

Community Development

A neighbourhood association can use map feedback to identify priority areas for community improvement projects, where residents can highlight locations for potential gardens, public art, or gathering spaces, creating projects with strong community support.

A group of young adults wearing light blue t-shirts joining hands in a circle, smiling and celebrating.

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