Surveys
Our survey tools turn feedback into practical insights.
Built-in dashboards and reporting make it simple to understand results and share evidence that supports decisions.
Powerful surveys built for meaningful community insight.
Surveys are Civio’s powerful feedback collection tool, enabling you to gather structured, in-depth insights from your community through customisable question sets that adapt to respondent answers.
With Civio Surveys, you can create engaging, accessible questionnaires that respect your participants’ time while collecting the meaningful data you need to make informed decisions.
Benefits
- Higher completion rates: Surveys designed for ease of use, with step logic that guides participants
- More representative feedback: Reach a broader audience with accessible, multilingual surveys available on any device
- Richer insights: Collect nuanced feedback through a mix of quantitative and qualitative questions
- Actionable data: Transform responses into clear visualisations and reports that support decision-making
- Streamlined analysis: Save time with automatic data compilation and built-in analysis tools
- Integrated understanding: Combine survey data with other engagement activities for comprehensive insights
Key capabilities
Survey builder
- Intuitive drag-and-drop survey designer
- 20 + question types (Likert, multiple choice, rating scales, ranking, open text)
- Question libraries for reusing common questions
- Section organisation for logical question grouping
- Mobile-friendly design preview
- Revision tracking
- Survey duplication
Logic and Personalisation
- Conditional question display based on previous answers
- Skip logic to create personalised survey paths
Analysis and Reporting
- AI thematic analysis and tagging
- Real-time results
- Survey Completion Analytics
- 30 + data points
- Sentiment Analysis
- Customisable dashboard
- Custom report generation and sharing
- Data export in (CSV, Excel, PDF)
- Chart exports
Practical Applications
Local government
A local council can collect comprehensive feedback on transportation priorities across different neighbourhoods and demographic groups using a multi-section survey with conditional logic.
Public Health
A health authority can assess community health needs and service gaps across a diverse population with varying access barriers by implementing a comprehensive survey with language options, accessibility features, and skip logic that creates relevant question paths.
Education
A university can evaluate student satisfaction across multiple service areas while identifying specific improvement opportunities by deploying a survey with rating scales, conditional open-text questions that probe for details, enabling prioritised improvements that address critical student concerns.
Arts and Culture
A cultural institution can understand visitor experiences and preferences to inform exhibition planning by using surveys with a mix of rating questions, preference rankings, and open feedback, deployed at different touchpoints throughout the visitor journey.
Urban Planning
A planning department can gather structured community input on development proposals by creating surveys that include visual elements and specific questions about different aspects of the proposal, ensuring that planning decisions reflect community priorities and concerns.
Plans designed around you
Explore our plans and request pricing. We’ll send you a clear proposal, no sales calls, just the details you need.
