Tailor your engagement platform to reflect your unique brand and workflow
Platform Configuration tools help you customise Civio to match your organisation’s specific needs. They give you control over how the platform looks, works and connects with your team and community.
- Brand alignment: Deliver a consistent experience that reflects your organisation’s identity
- Custom workflows: Define publishing, editing and viewing steps so content follows the right path
Key Benefits
- Permissions management: Map roles and permissions with single sign-on or in-app settings for secure control
- Security control: Manage access and safeguard sensitive information across projects
- Accessibility compliance: Ensure every engagement activity is usable by all audiences
- Language inclusion: Engage multilingual communities by supporting preferred languages
Engagement Solutions
Feature improvement
Platform Theme
Customise the look and feel of your platform to match your brand perfectly.
Build trust and recognition with professional theming that makes your platform feel like home.
Permissions
Control who can access different parts of your platform with precision and confidence.
Flexible permissions ensure the right people have the right access at the right time.
Workflows
Workflows help you maintain quality and consistency by defining clear steps for content creation, review and publication.
You can set permissions for who can draft, edit, approve or publish, ensuring the right people are involved at the right time.
Security
Civio gives you control over authentication, permissions, data handling and privacy settings so you can meet your organisation’s requirements with confidence.
An Information Security Statement is also available for evaluation to support your compliance processes.
Community informed
Accessibility
We’ve tested both the admin interface and the public side of Civio to ensure inclusive engagement.
Accessibility features help you deliver experiences that work for people with varying abilities, allowing everyone in your community to participate.
Practical Applications
Local government
Councils can implement custom workflows that ensure all public-facing content receives appropriate departmental and legal review before publication, maintaining accuracy while streamlining the approval process.
Healthcare
Health organisations can apply strict security configurations that protect patient privacy while still enabling meaningful community engagement on service improvement initiatives.
Education
School districts can customise platform theming to match their visual identity, creating a seamless experience between their main website and engagement platform that builds trust and recognition.
Transport & Infrastructure
Transit authorities can implement accessibility features that ensure their engagement activities can be used by people with different abilities, creating more inclusive planning processes.
Arts and Culture
Museums and cultural institutions can utilize translation features to engage with diverse community groups in their preferred languages, broadening participation and ensuring all voices are heard.
Related Features
See why agencies are moving to Civio
Discover the platform helping government agencies achieve stronger engagement, with tools that save time and simplify administration.
