Helping Local Government Connect with Communities Through Better Engagement
Councils face the ongoing challenge of connecting effectively with their communities. They need reliable, accessible methods that fit within budget constraints. Civio provides engagement tools created specifically for local government, helping you gather authentic feedback and make decisions that genuinely reflect community needs.
Our platform helps councils update their consultation approaches, encourage wider participation and build stronger relationships with residents.
With features designed around council requirements, Civio streamlines engagement work, supports informed decision-making, and promotes transparency throughout the policy development process.
Find sustainable solutions, foster better community relations, and create a lasting legacy with our community engagement platform.
Civioʼs tools help you gather community feedback, offering valuable insights and immediate reporting to support decisions backed by evidence.
- Engagement tools
Start productive conversations and gather community viewpoints. - Data-Driven Insights
Understand community needs and measure the impact of your initiatives. - Team Workflows
Simplify project coordination and keep your engagement team aligned. - Simplified Mapping
Display and share important map data using our straightforward map builder. - Inclusive & accessible design
Ensure everyone in your diverse community can contribute their thoughts.
Improved Community Engagement
From initial planning through to public consultation, our platform boosts transparency, encourages engagement, and helps achieve positive results for councils, stakeholders and the community.
- Statutory compliance: Meet legislative consultation requirements with documented engagement processes and comprehensive reporting that demonstrate genuine input.
- Increased participation: Reach broader community segments including young families, seniors, culturally diverse communities, and hard to reach groups through multiple channels and accessible formats.
- Cost efficiency: Reduce consultation costs while increasing reach and quality through integrated online and offline participation options.
- Transparency and accountability: Show how community input influences council decisions through clear reporting, feedback loops, and public access to outcomes.
- Evidence-based decisions: Back council actions with community data, demographic analysis, and well-documented consultation insights.
Engagement tools
Our tools support a wide array of community engagement activities.
Surveys
Our survey tools turn feedback into practical insights.
Built-in dashboards and reporting make it simple to understand results and share evidence that supports decisions.
Idea boards
Every great initiative starts with an idea.
With Idea Boards, you can capture insights directly from your community, prioritise what matters most, and build momentum for change.
Project Updates
Keep your community informed about progress and developments.
Project Updates make it simple to share news, milestones and announcements, keeping people engaged and involved throughout the life of your project.
Geospatial Mapping
Get community feedback on specific locations and overlay maps with relevant data.
Hotspot Tool
Bring your visuals to life with hotspots.
Turn static maps and plans into explorable content. Add interactive points that reveal info, feedback forms and links with ease.
Delivering better outcomes
Developed alongside community engagement professionals, Civio enhances teamwork and communication between stakeholders and communities. Streamline public consultation projects to build consensus and community backing.
- Meaningful Community Consultations: Use our tools to gather feedback on projects and policies, gaining useful perspectives from your local community.
- Insightful Reporting: Ensure feedback informs planning with tools that surface trends and priorities.
- Place-Based Engagement: Create detailed online maps using your own datasets for informed consultation.
- Varied Feedback Options: Gather input in multiple formats, from surveys to idea boards enriching your decision-making process.
- Project Management: Track engagement activities, monitor feedback, and update stakeholders in one central place.
- Engage your Team: Enable coordinated workflows that foster collaboration and ensure alignment on objectives.
- Building Trust: Foster community trust through open communication, shared information, and regular project updates.
- Accessible to All: Use built-in translation tools and inclusive design to help diverse groups participate and share their perspectives.
Featured Case Study: Murrindindi Shire Council
As a rural council dealing with a small, dispersed population and an older demographic, Murrindindi Shire Council faced unique engagement challenges. They needed a cost-effective method to connect with their community across a large geographic area.
Using Civio, Murrindindi saw:
- A rise in community participation within six months
- Reduced expenditure on traditional engagement methods
- Connection with previously hard-to-reach community segments
- More efficient consultation processes
Not sure where to begin?
Get in touch to discuss your requirements and discover how Civio can support you.
