Streamlining Public Consultations for Major Transport & Infrastructure Projects
Transport and infrastructure projects shape how communities live, work and connect. These major undertakings require extensive stakeholder consultation and community engagement throughout project lifecycles that can span years.
Civio provides engagement tools specifically designed for transport and infrastructure projects, helping you manage complex stakeholder relationships and maintain community support throughout project delivery.
Our platform helps project teams coordinate consultation approaches, engage affected communities and build project support. With features designed around infrastructure requirements, Civio streamlines engagement work, supports regulatory compliance, and promotes transparency throughout project development processes.
Build infrastructure that communities support, foster positive stakeholder relationships, and create lasting impact with our infrastructure engagement platform.
Civio’s tools help you gather community input on complex projects, offering detailed insights and comprehensive reporting to support decisions backed by community evidence.
- Engagement tools
Facilitate meaningful dialogue and gather community perspectives on infrastructure projects. - Data-Driven Insights
Understand community needs and measure the impact of your infrastructure initiatives.
- Seamless integration
Connect with your existing project management systems for streamlined workflows. - Team workflows
Coordinate complex consultation activities across multiple project phases and contractors. - Simplified Mapping
Present project routes and impacts using our comprehensive mapping and visualisation tools. - Inclusive & accessible design
Ensure all affected communities can participate in infrastructure consultations. - Secure consultations
Manage sensitive project discussions with appropriate security and confidentiality protocols.
Enhanced Infrastructure Engagement
From project planning through to construction, our platform enhances transparency, encourages community participation, and helps achieve positive outcomes for projects, stakeholders and communities.
- Regulatory compliance: Meet consultation requirements for environmental assessments and planning approvals with documented engagement processes and comprehensive reporting.
- Multi-phase coordination: Manage engagement across project phases from feasibility through construction with consistent stakeholder communication.
- Technical communication: Present complex engineering concepts and project impacts in accessible formats that enable meaningful community input.
- Stakeholder coordination: Engage diverse groups including residents, businesses, government agencies, and industry bodies with tailored communication strategies.
- Project efficiency: Reduce project delays and community opposition through effective stakeholder communication and collaborative problem-solving.
Engagement Tools
Our tools support comprehensive infrastructure consultation activities.
Surveys
Our survey tools turn feedback into practical insights.
Built-in dashboards and reporting make it simple to understand results and share evidence that supports decisions.
Idea boards
Every great initiative starts with an idea.
With Idea Boards, you can capture insights directly from your community, prioritise what matters most, and build momentum for change.
Dashboards
Transform engagement data into visual insights that make decision making easier.
Build dashboards that highlight your community engagement results and share them confidently with stakeholders.
Map feedback
Collect location-specific input through interactive maps that allow participants to place pins, complete geographically based surveys and provide comments.
Map Feedback helps visualise community input spatially to understand location-based needs.
Events
Turn digital engagement into real connection.
Host in person or virtual events alongside your online tools. Deepen relationships, capture richer insights and engage your community across every channel.
Delivering better outcomes
Civio enhances coordination and communication between project teams and communities. Streamline consultation projects to build consensus and community backing.
- Comprehensive Project Consultations: Use our tools to gather feedback on infrastructure proposals, gaining valuable perspectives from your affected communities.
- Impact Assessment: Ensure community feedback informs project planning with tools that surface concerns, priorities, and mitigation opportunities.
- Route Planning: Create detailed consultation maps using project datasets for informed infrastructure development.
- Multi-Format Input: Gather community input in multiple formats, from technical surveys to open discussions enriching your project development process.
- Project Management: Track consultation activities, monitor community feedback, and update stakeholders across complex infrastructure projects.
- Team Coordination: Enable coordinated workflows that foster collaboration between contractors, agencies, and community representatives.
- Building Support: Foster community support through open communication, shared information, and regular project updates.
- Accessible Participation: Use built-in accessibility features and inclusive design to help all affected communities participate and share their perspectives
Featured Case Study: Engage Victoria
The Victorian Government needed to replace their legacy engagement platform to support Victoria’s Big Build and coordinate engagement across multiple departments and transport authorities. They required an enterprise-grade solution that could handle complex cross-departmental projects while maintaining strict accountability and security standards.
Using Civio, Engage Victoria achieved:
- Whole-of-government functionality with customised approval workflows and granular permissions
- Support for secure cross-departmental projects across transport and infrastructure initiatives
- Advanced engagement toolkit supporting Victoria’s diverse regional infrastructure needs
Not sure where to begin?
Get in touch to discuss your requirements and discover how Civio can support you.
