Engage Customer Roadmp

Replace basic versioning with advanced parallel version management, enabling multiple draft versions to progress simultaneously through your approval workflow.

Leverage external moderation services to maintain high-quality community discussions, ensuring appropriate content whilst reducing administrative overhead.

Enable transparent Q&A between community members and project teams, fostering trust and accountability through open, public question-and-answer exchanges.

Enhanced dashboard capabilities with improved visualisations, customisable widgets, and deeper insights to better understand community engagement patterns.

Ensure your engagement platform meets the highest accessibility standards, making participation inclusive for all community members regardless of ability.

Present your content in clean, organised card layouts that make it easy for participants to discover and navigate to relevant information.

Control projects, permissions and content within dedicated teams, ensuring the right people have access to the right information.

Connect with your existing systems and workflows through comprehensive API access, self manage complex integrations that fit your organisation's needs.

Extend accessibility standards to the entire administrative interface, ensuring your entire team can effectively manage engagement projects.

Automatically organise and categorise submissions for deeper analysis and reporting, saving time whilst improving insights.

Use natural language to create custom filters to analyse submissions exactly how you need, uncovering patterns and insights that drive better decision-making.

Integrate surveys, polls and other tools directly into your content pages, creating a smooth engagement experience without page navigation.

Enable communities to directly participate in budget decisions through an intuitive tool that promotes transparency and democratic engagement.

Meet Ella, your intelligent engagement advisor built into the platform. Get instant best practice guidance and scenario-based recommendations without leaving your workflow.

Create engaging, on-brand experiences with expanded customisation options for colours, layouts and styling across your platform.

Harness artificial intelligence to automatically analyse and summarise community feedback, transforming raw responses into actionable insights.

Monitor and report on stakeholder engagement patterns, helping you understand participation trends and optimise your outreach strategies.

Schedule projects and content to go live or close automatically, ensuring perfect timing for your engagement campaigns without manual intervention.

Launch new engagement tools faster with pre-built templates tailored to common consultation scenarios and best practices.

Filter and segment your reporting based on specific survey responses, enabling precise analysis of different community groups and perspectives.

Track the effectiveness of your email campaigns with detailed analytics on open rates, click-through rates and engagement conversion.

Give your community clear visibility of upcoming consultations, webinars, and events. Stakeholders can browse the calendar, express interest in projects, and plan their participation with flexible public and internal viewing options.