Connect gives government and project teams one shared record of who they’re working with, what has been discussed and what needs to happen next.
Connect is a stakeholder relationship management (SRM) system for councils, government agencies and major projects.
It brings the details kept in spreadsheets, inboxes and people’s heads into one register your whole team can use. Run it on its own, or alongside Civio Engage so your consultations and your relationships share one platform and one login.
Engagement teams speak with residents, businesses, community groups and industry bodies every week. When those conversations live in spreadsheets, personal inboxes and memory, history is lost each time someone changes roles, and commitments are easy to miss.
Connect gives your team a shared, searchable record of every relationship, so you can show what was said, who said it and what happened next.
Stakeholder management designed around the way government and project teams engage
Stakeholders, organisations, issues, commitments and initiatives, in the language engagement teams use. Not a sales CRM bent to fit.
Use Connect as a standalone stakeholder register, or alongside Civio Engage. Together they share one platform, one login and one set of records, with no integration to set up.
Add your own fields to stakeholders, organisations and initiatives, then use them in filters, columns, exports and survey forms.
Stakeholder Manager and Stakeholder Viewer roles, scoped to teams, decide who can see and edit each record. Give oversight without the risk of accidental changes.
Every interaction is recorded with who added it and when, and a record’s activity can be exported for handovers, reviews and evidence trails.
Dashboard widgets from relationship health to stakeholder mapping by influence and interest, plus a spreadsheet export of any list.
Bring the data you already have
Import your stakeholders and organisations from the spreadsheets and mailing lists you use today, then tidy them up in bulk.
Capture stakeholders from surveys
With Civio Engage, a survey can create or update a stakeholder record when a signed-in person submits it, so sign-up forms and expressions of interest go straight into your register.
Connect to your other systems
The Civio API lets the other tools your organisation uses read and write stakeholder data.
Stakeholder data deserves the same care as your community’s.
Role-based access
Stakeholder Manager and Stakeholder Viewer roles, scoped to teams, control who can see and change each record.
A full activity history
Every interaction, issue, task and note is recorded with who added it and when.
Enterprise-grade infrastructure
Connect runs on the Civio platform, with ISO 27001 certified infrastructure, an AI web application firewall and DDoS protection.
Encrypted data
Data is encrypted in transit and at rest.
Secure sign-in
Enforced two-factor authentication and single sign-on keep accounts protected.
Try Connect free for three months.
Tell us about your team and we’ll send you a pricing proposal.
